Ona reads your uploads, and you confirm in one click
Ona now reads the photos and documents you add to a chart, and you confirm or dismiss everything it charted in one click. Plus: patients at a glance with preferred names and pronouns, booking by location, and screening flags that weigh more than one answer.
5 min read
New
Charting
Ona reads what you upload
When you add a photo or document to a patient's chart, Ona now reads it as it updates the patient's summary. Add it during a visit, and Ona reads it for that visit's summary and charting too. Every file now needs a name and can take a description, which Ona reads as well: set both as you upload, change them with Edit details, or edit the description right in the preview. Videos and files over 20 MB aren't read.
Confirm or dismiss it all at once
At the top of a patient's Overview and of a visit, Review Ona's suggestions counts what Ona has charted that's waiting for you, section by section. Confirm all keeps every suggestion, and Dismiss all removes them after asking first. To answer one section at a time, use the buttons beside suggested by Ona under that section. Records you've confirmed or added yourself are never touched.
New
Patients
The whole patient at a glance
Rest the pointer on a patient's name in the chart header or the visit bar, and a card opens with their legal name, tags, MRN, phone and email, emergency contact, coverage and memberships. All patient details opens their full details beside the chart.
The name they go by
Add a Preferred name and Pronouns in a patient's details or on their settings page. The chart header and visit bar then show the name they go by, with their pronouns beside it. Everywhere else, including documents and claims, keeps their legal name.
Also in patients
- Tags where you need them. Edit a patient's tags right in their details panel, or in the new Tags card on their settings page.
New
Booking
One service, several locations
Open a service under Services and list where it's offered under Visit defaults → Locations: sites, rooms or both. The first one is the default for visits your team books. Leave it empty if the service isn't tied to one place.
Patients choose where to go
When your practice has more than one location, patients can filter your booking page by location. For an in-person visit offered at more than one, they choose Where you'd like to be seen before they confirm, and a location that can't take that time can't be picked. Patients see your locations, never your rooms.
Also in booking
- A daily limit per service. Set Visits per day under a service's Availability to cap how many visits it takes in a day, across all clinicians. Online booking stops offering it once the limit is reached, and your team can still book it.
- Every location in the footer. With two or more locations, the footer of your booking page and other patient pages lists each one with its address.
Improved
Forms
Flags that weigh more than one answer
Under Screening in a form, a flag can now hold more than one condition: choose Add condition, then join them with and or or. A condition can test a score or a question's answer, such as one option being picked, so a flag fires on a pattern rather than a single total. The Mood Disorder Questionnaire (MDQ), new in the forms library, uses this for its positive screen.
And more
Practice branding
- Your practice in link previews. When someone shares a link to your booking page or another page patients see, the preview shows your logo, practice name and colors.
Fixed
- Packages on your booking page. Patients can now book every visit a package includes, even for a service you don't list on its own. Before, those visits couldn't be booked online.