Practice Management Software Statistics 2026

Most US practices now run on digital systems. As of 2024, 95% of US office-based physicians used an electronic health record (EHR), and 91% used a certified EHR, according to the Office of the National Coordinator for Health IT (ONC). Practice management software adoption tracks closely, because the two are usually sold together.

Quick answer:

• The ONC reports that 95% of US office-based physicians used any EHR in 2024 and 91% used a certified EHR, up from 42% in 2008.
• Grand View Research values the global practice management system market at $14.45 billion in 2024, projected to reach $25.54 billion by 2030 (10.19% CAGR).
• The American Medical Association (AMA) found 66% of physicians used health care AI in 2024, nearly double the 38% who did in 2023.

How many practices use practice management software?

There is no single national census of "practice management software" seats, so EHR adoption is the closest reliable proxy - most practice management tools ship inside or alongside the EHR. The ONC data brief "Office-based Physician Electronic Health Record Adoption, 2008-2024" reports that 95% of US office-based physicians used any EHR in 2024, and 91% used a certified EHR.

The trend line is steep. Adoption of any EHR more than doubled from 42% in 2008, when federal incentive programs began, to 95% in 2024. Certified EHR use rose from 74% in 2014 - the first year the ONC tracked it - to 91% in 2024. In practical terms, adoption is near-universal. The open question for most practices is no longer whether to use software, but how many separate systems they pay for and stitch together to run scheduling, records, billing, and the insurance cycle.

Market size and growth

Grand View Research estimates the global practice management system market at $14.45 billion in 2024 and projects it will reach $25.54 billion by 2030, growing at a compound annual growth rate (CAGR) of 10.19% between 2025 and 2030. North America held the largest regional share at 46.24% in 2024.

One segment figure stands out: integrated systems - platforms that combine scheduling, records, and billing rather than standalone modules - made up 74.87% of market revenue in 2024. Buyers are consolidating standalone tools into single platforms. For what an integrated system actually combines - records, customer relationship management (CRM), scheduling, and billing - see this guide to an all-in-one EHR, CRM, and billing platform.

The administrative burden behind the numbers

High adoption has not made the workload disappear. The AMA reports that physicians worked an average 57.8-hour week in 2024, including 7.3 hours a week on administrative tasks on top of direct and indirect patient care. Roughly one in five physicians (20.9%) spend more than eight hours a week on the EHR outside normal working hours - the after-hours documentation clinicians call "pajama time."

Prior authorization is a large part of that load. The AMA 2024 Prior Authorization Physician Survey found that practices complete an average of 39 prior authorization requests per physician per week, and that physicians and their staff spend about 13 hours a week processing them. Forty percent of physicians employ staff who work exclusively on prior authorizations, and 94% say the process contributes to physician burnout.

Some of this burden is structural, but a share of it comes from disconnected tools that make staff re-key the same data across systems. Measured honestly, the cost of disconnected practice software adds up in hours as much as in dollars.

Automation already saves billions

Where transactions move electronically, the savings are measurable. The 2024 CAQH Index, published by the Council for Affordable Quality Healthcare (CAQH), reports that 96% of medical eligibility and benefit verifications were fully electronic in 2023, and that automation helped the US health care industry avoid an estimated $222 billion in administrative spending - a 15% increase over the prior year.

The work is not finished. CAQH estimates a further $18.4 billion in annual savings the medical industry could still capture by fully adopting electronic transactions, including roughly $2.8 billion tied to electronic claim status checks across the medical and dental industries. The gap between "mostly electronic" and "fully electronic" is where a lot of avoidable administrative cost still lives.

Claim denials are climbing

Getting paid is getting harder. Experian Health's 2025 State of Claims Survey found that 41% of providers now face claim denial rates of 10% or higher - a figure that has risen every year since the survey began in 2022. In the same research, 68% of providers said it is more difficult to submit a clean claim than it was a year earlier.

The reasons providers cite most often are missing or inaccurate data, authorization issues, and incomplete patient information. Those are exactly the errors that clean, connected intake and real-time eligibility checks are designed to catch before a claim ever leaves the practice.

AI adoption is accelerating in practices

AI moved from novelty to mainstream fast. The AMA Physician Survey on Augmented Intelligence, published in February 2025, found that 66% of physicians used health care AI in 2024 - a 78% jump from the 38% who reported using it in 2023. The most commonly cited opportunity was reducing administrative burden through automation, named by 57% of respondents, while 34% already used AI for translation.

In other words, physicians are adopting AI for precisely the paperwork problems the statistics above describe. Their conditions for wider adoption were practical: data privacy assurances and EHR integration ranked among the top requirements, signaling that clinicians want AI built into the systems they already use rather than added as a separate tool.

Practice management software statistics at a glance

Key statistic	Figure	Source
US office-based physicians using any EHR (2024)	95%	ONC / HealthIT.gov, Office-based Physician EHR Adoption, 2008-2024
US office-based physicians using a certified EHR (2024)	91%	ONC / HealthIT.gov
Global practice management system market (2024)	$14.45 billion	Grand View Research
Projected market size by 2030	$25.54 billion (10.19% CAGR)	Grand View Research
Physician time on administrative tasks per week (2024)	7.3 hours	American Medical Association
Prior authorization requests per physician per week	39	AMA 2024 Prior Authorization Physician Survey
Medical eligibility verifications fully electronic (2023)	96%	2024 CAQH Index
Providers facing claim denial rates of 10% or higher (2025)	41%	Experian Health, 2025 State of Claims Survey
Physicians using health care AI (2024)	66% (up from 38% in 2023)	AMA Physician Survey on Augmented Intelligence

What the statistics point to

Read together, the data tells one story. Adoption is near-universal, the market is still growing at double digits and consolidating toward integrated platforms, administrative work remains heavy, denials keep climbing, and AI is being adopted fastest for the administrative tasks that cause the most drag. That is the gap newer platforms aim at.

Ona is an AI-native, all-in-one practice management platform that combines records, scheduling, billing, and the full insurance cycle on one patient record, with AI charting and real-time eligibility built in rather than bolted on. You can see how that maps to the documentation and claim-denial numbers above on the AI charting and insurance and eligibility pages.

Frequently asked questions

How many practices use practice management software?

There is no single national count of practice management seats, so EHR adoption is the standard proxy because the two are usually sold together. The Office of the National Coordinator for Health IT (ONC) reports that 95% of US office-based physicians used any EHR in 2024 and 91% used a certified EHR, so adoption is effectively near-universal.

What percentage of physicians use an EHR?

As of 2024, 95% of US office-based physicians used any electronic health record (EHR) and 91% used a certified EHR, according to the ONC. That is up from 42% using any EHR in 2008.

How big is the practice management software market?

Grand View Research valued the global practice management system market at $14.45 billion in 2024 and projects it will reach $25.54 billion by 2030, a compound annual growth rate of 10.19% between 2025 and 2030.

How much time do practices spend on administrative work?

The American Medical Association (AMA) reports physicians spent about 7.3 hours per week on administrative tasks in 2024. Prior authorization alone consumes roughly 13 hours per week per physician and their staff, at an average of 39 requests per physician per week.

Are medical practices adopting AI?

Yes, quickly. The AMA found that 66% of physicians used health care AI in 2024, up 78% from the 38% who used it in 2023, with reducing administrative burden the most commonly cited use case.

Next step

If these numbers match what your practice is feeling - rising denials, heavy documentation, too many disconnected tools - it is worth seeing what a single connected system looks like. Book a 15-min walkthrough - no obligation to see how Ona handles intake, charting, billing, and the insurance cycle on one patient record. Every feature is available on a 14-day free trial with no credit card required, and migration from your current system is free within one business day.