Ambient, consent-first capture
A single tap starts a diarised recording with a clear on-screen consent prompt. Works in-room and on telehealth; pauses automatically on sensitive questions you flag.
AI Charting
Notes that write themselves.
Capture the conversation, auto-generate the chart. Ona's ambient scribe turns visits into structured notes — SOAP, your custom templates, or freeform — in your voice.
- Ambient recording
- SOAP + custom templates
- Edit-before-sign
- Multi-speaker diarisation
The best clinical note is the one you don't have to write. Ona listens — with the patient's consent — then turns the conversation into a structured draft before you've walked back to your desk. You review, tweak, sign.
This isn't a chat window pretending to be a scribe. The recording happens in the room, or on a telehealth call, against a template you've already shaped. Placeholders pull from the chart. The first draft is already 90% of the way there.
01 · Why it matters
Charting is the tax nobody signed up for.
Clinicians routinely spend more time writing about visits than having them. Ambient AI changes what that trade-off looks like.
Every minute spent charting is a minute not spent with a patient, a family member, a cup of tea. A busy clinician writes 10–20 notes a day; at five minutes each that's most of a shift per week.
The problem isn't the typing. It's the context-switch— zoom out of the conversation, recall what was said, re-structure it in your head, translate it into clinical prose. Ona takes the structuring off your plate. You only review what's already there.
02 · What you get
An ambient scribe, tuned for clinical work.
Your templates, not ours
SOAP, DAP, BIRP, functional-medicine timeline, freeform — pick one or build your own. Placeholders pull from the chart so medications, allergies and vitals land in the right slots.
Edit-before-sign by default
Every draft lands in a review state. Track changes, add your own voice, or accept the draft verbatim. Nothing leaves the chart until you explicitly sign.
Patient language, clinical prose
Ona separates the conversation from the record. What your patient says stays in their voice in the transcript; what you sign reads like a clinical note.
Audit-ready by design
Every recording, draft and signature is timestamped with author, device and IP. Notes are encrypted at rest and in transit; retention is yours to configure.
Gets better the more you use it
Ona learns your preferred phrasings, section weighting, and shorthand — on your practice only, never pooled across customers.
03 · In the room
How a visit becomes a signed note.
Start the visit
Open the chart, hit ⌘ R(or tap the record button). The patient sees a banner explaining what's being recorded and can pause it at any time.Talk like you always do
Multi-speaker diarisation keeps clinician and patient turns separate. Ambient noise, interruptions, side-conversations — Ona's model was built around messy real rooms, not podcast studios.Get the draft before you sit down
Shortly after the visit ends, a structured draft appears in the chart — already mapped to your chosen template.Review, adjust, sign
Accept, edit inline, or diff against the transcript. Co-signatures route automatically; mistakes are a one-keystroke rollback away.
“I used to stay late to finish notes. Now I finish them in the patient's chair while they pay — and I haven't missed a single line item in weeks.”
04 · In practice
What this looks like on a real day.
Solo functional-medicine MD
A 90-minute first visit becomes a 3-minute review.
Lifestyle, timeline, and symptoms get diarised cleanly. Ona drafts the functional-medicine timeline template and surfaces the five threads you'll want to follow up on.
Multi-clinician practice
Templates stay consistent across providers.
Everyone signs a SOAP note that reads the same. The practice manager can audit that no required section is ever blank — across hundreds of visits a week.
Telehealth-first therapist
DAP notes write themselves post-session.
Ambient audio from the video call is diarised in place. The DAP draft is ready the moment the call ends; no re-listening required.
Registered dietitian
Food recalls captured cleanly, automatically.
Spoken 24-hour food recalls get structured into macros, meal timings and symptoms — ready to chart against the plan you set last visit.
FAQ
Common questions from clinicians.
Is the patient's consent really enough for AI recording?
Yes, when done correctly. Ona surfaces a clear, per-visit consent banner the patient can see and pause. Consent language is configurable by jurisdiction, recorded with timestamp, and stored alongside the note.
Where does the audio live, and who can hear it?
Audio is encrypted at rest in your dedicated tenant and encrypted in transit. Only users you've granted chart access can play it back. We don't train on your recordings, ever.
What happens if the patient speaks another language?
Transcription handles the major languages you're likely to see in a multilingual practice, and the note can be generated in a different language from the conversation — useful if you consult in Spanish and chart in English.
Can I still dictate the old-fashioned way?
Of course. Dictation mode is a first-class citizen. You can also freeform-type on top of any draft — Ona won't overwrite your edits.
How long until I see the time savings?
Most clinicians feel the difference within the first five visits. Template tuning takes a week or two to settle in; from there the first-draft accept rate climbs quickly.
Ready when you are
Stop writing notes after hours.
See how the ambient scribe fits your templates in a 15-minute demo — we'll use one of your real visit formats.