Ona Health
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02Business type

A clinic that runs like one product.

Multiple clinicians, shared patients, one source of truth. Ona keeps the chart, the schedule, the tasks and the messages in the same product — so work stops living in someone's inbox.

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For group practices & clinics

Chapter 02

Group Practice

Group practice is not a bigger version of solo practice — it's a different shape of problem. The trap isn't the patient load, it's the coordination cost: who saw the patient last, what's outstanding on their labs, why the front desk is chasing a consent a second time.

Ona collapses that coordination cost by keeping the clinical, operational and financial record in the same place. Every clinician is looking at the same row in the same database — not a printed copy, not a snapshot, not yesterday's export.

01 · Where Ona shows up first

The three things most clinics in this category keep returning to.

Every feature in Ona is available to every plan — but these are the ones this audience tends to lean on hardest.

01

One calendar, every clinician, every service.

A shared team calendar with per-member views, weekly schedules and date-specific overrides. Patients see what's actually available; confirmations and reminders run automatically.

Explore Online scheduling
02

Work lives on the chart, not in someone's inbox.

A kanban tuned for clinics — follow-ups, prior auths, internal to-dos — linked to patients and visits. Drag a card from a chart, assign it, and it re-surfaces when the record re-opens.

Explore Tasks
03

Talk about the patient, next to the patient.

Channels, DMs and threads for your team, next to the chart. Patient-facing messaging stays HIPAA-isolated; any internal message can pin itself to a record so context lives with the case.

Explore Chats

02 · A day across the team

The patient stays with the chart, not the clinician.

  1. Morning handover in one view.

    Overnight messages, lab updates and loose ends from yesterday surface on a unified inbox rolled up from in-app, email and SMS events — linked back to the patient or task that triggered them.

  2. Shared booking for a shared clinic.

    Patients self-book into any clinician who offers the service, respecting per-clinician rules and real-time availability. Reschedules and reminders fire without the front desk living in email.

  3. Care that carries between providers.

    When a patient sees a second clinician, the chart opens with notes, labs, messages and tasks in one view. Nobody re-reads the file from scratch.

  4. A weekly ops read that writes itself.

    Revenue by payer, ageing receivables, visit mix, retention and per-clinician throughput — a recurring snapshot lands in the practice manager's inbox on schedule.

03 · Also relevant

Everything else in Ona, still on your side.

Behind the three above, the rest of the platform keeps doing its quiet work.

Tap any of the above to read its full page — or see the complete catalogue.

FAQ

Group Practice — common questions.

Can each clinician keep their own note style?
Yes. The ambient scribe drafts against SOAP, your custom templates, or freeform — so every clinician keeps their voice while the underlying chart structure stays consistent.
How does Ona handle roles and permissions?
Messaging, chats and patient records all respect role-based access. Clinicians see the threads and charts relevant to their care team; administrative staff see the context they need to keep things moving.
What reporting does leadership actually get?
Pre-built dashboards cover revenue by payer, ageing receivables, visit mix, patient retention and per-clinician throughput. Recurring snapshots can be scheduled to the right inboxes — weekly P&L, monthly ops summary.
Does Ona replace our accounting tool?
No. Ona handles invoicing, payment collection and per-visit reconciliation inside the clinical flow. Double-entry bookkeeping still lives with your accountant — Ona just makes sure the messy per-visit layer isn't the bottleneck anymore.
Ready when you are

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