Release notesLatestv2026.09.22New · Improved

Note templates with blocks, and a draft Ona rewrites with you

A note template is now the note itself, written on a canvas out of text and blocks — and in the draft, everything Ona writes arrives as a suggestion you keep or discard.

6 min read

New

Templates built from blocks

The template is the note

A note template used to be a form about a note. Now it is the note: a full-screen canvas laid out exactly as it will print, with the template's own settings tucked into a card on the left.

Whatever you type prints as you typed it. Wrap a phrase in brackets — [what to write] — and Ona fills that line, and only that line.

The document on the canvas, the template's settings in the card.

When a line isn't enough, add a block

Type / where you are writing, or use the + in the gutter. Blocks cover the things prose can't hold neatly: a paragraph Ona writes, a labelled answer, a question with options, a scale, a checkbox.

Pick a block; it lands where you were writing.

You decide who writes what

Every block has a switch for who fills it — Ona or the clinician — and room for a private instruction that steers the fill without ever appearing in the note. It's how you tell Ona to leave a line out when it wasn't discussed, or to tick a box only if consent was said out loud.

Each block says who writes it, and what it should say.

Also in templates

  • See it before you use it. The Example tab writes a complete sample note from the template, so you can catch a field that reads ambiguously before a clinician meets it.
  • 34 templates in the library, reorganised into nine specialties, each showing where it came from.
  • One canvas for three builders. Note, form and consent templates now work the same way — learning one teaches the others.

New

A draft you write with Ona

The draft is that same document

Open a generated note and you get the template's shape back, with real controls where the template asked a question. What Ona wrote sits under a light dashed underline that vanishes the moment you edit it, so you can always tell your words from its.

The draft, in the shape the template gave it.

Nothing Ona writes lands without your say-so

This is the change that matters most. Ask Ona for anything inside a draft and it comes back as a suggestion — shown in place, with a line saying what it changed, and Keep or Discard next to it. Read it, then decide. Nothing reaches the record until you save.

Regenerate, read it, then keep it or throw it away.

Regenerate, Polish, Clear

Three things to ask of any field, any card, or any sentence you select. Regenerate writes it afresh from the record. Polish keeps what it says — your edits included — and tightens it. Clear hands the line back to you.

The same three verbs, wherever you are in the note.

Write around what the template gave you

The template sets the shape; the visit decides what actually needs saying. Add your own text between any two blocks or at the end of the note, and delete anything this visit has no use for.

Answer cards with real controls, and room to keep writing.

Also in notes

  • Signing checks for gaps. Sign a draft with fields still open and Ona names them first, so you can finish them or sign as it stands.
  • A draft never loses a line. A field Ona couldn't fill stays visible rather than quietly vanishing; it's dropped only when you sign.
  • Amendments work the same way, with the same blocks and the same actions.

New

Screening before booking

Ask before the calendar appears

A service can now ask a few questions before anyone picks a time. Turn on Screening in the service editor, choose a form, and say what qualifies someone to book: simply completing it, or reaching a score you set. A PHQ-9 above a threshold, a safety question answered the right way — whatever the visit needs.

Patients answer it as a step in booking, before the calendar appears, and their answers arrive on the visit as a completed form. Nobody fills the same questionnaire twice.

Choose the form, then what qualifies someone to book.
For the patient, a step before the calendar.