Record in the room, keep recording on for a video visit, or upload a file. Ona labels who spoke, refreshes the visit Summary and suggests coded records, and drafts a note when you choose Generate.
Speakers labelled on every turn: Clinician and Patient
2
Switch per video visit to record and transcribe the call
1
Notes drafted before a clinician chooses Generate
0
What it does
A scribe that listens, then waits for you.
01
A recorder that stays with you.
Start recording from the dock at the bottom of the visit. Pause and resume, play it back, name it and save, while the recorder follows you around Ona. If the tab crashes, the audio waits to be saved.
Signing out mid-recording asks first
Long visits upload in parts, with progress
Save recording or Discard after a reload
02
A transcript that knows who spoke.
Ona transcribes the recording in a few minutes, and a video visit's shortly after everyone leaves. Each turn is labelled Clinician or Patient and timestamped, and Play from here starts the audio at any line.
Each video microphone is its own track
Playback highlights the line being spoken
Ready a few minutes after you save
03
Coded suggestions from the conversation.
A finished transcript refreshes the visit Summary and suggests diagnoses with ICD-10 codes, RxNorm-coded medications, allergies, supplements and history. Each waits with a sparkles marker until a clinician confirms or dismisses it.
Source reads “Visit · AI from recording”
Confirm all answers every section at once
Then choose Generate for the note
Two ways
In the room, or on the call.
Start recording
In the room, from the visit's dock.
For in-person visits, recorded on the computer in the room.
Press Start recording on the visit and talk normally. Save when you're done, and transcription starts on its own.
Ona expects two speakers: clinician and patient
A third voice may not be labelled
Recorded elsewhere? Upload the file instead
Call recording
On a video call, one switch.
For video visits in Ona's built-in telehealth.
Each video visit has one recording setting, on by default. Each participant's microphone is recorded on its own track, so every turn belongs to whoever spoke.
Transcript a few minutes after everyone leaves
Switched off with one click, per visit
Same Summary and suggestions as in person
How it works
From conversation to signed note.
Step 01
Capture the visit
Start recording on an in-person visit, keep the call recording on for a video visit, or upload a file you recorded on another device.
Step 02
Save it, and transcription starts
Stop, play it back if you like, and save. Ona transcribes it in a few minutes; a video visit's transcript follows a few minutes after everyone leaves.
Step 03
The visit catches up
With the transcript in, Ona refreshes the visit Summary and suggests coded chart records, each waiting for a clinician to confirm or dismiss.
Step 04
Generate the note
Pick a template and choose Generate. Ona fills it from what was said, plus the visit's intake answers and chart.
Step 05
Review and sign
Edit the draft, keep or discard Ona's suggestions, and sign. Nothing is signed until you do.
Everything included
Built around the visit, not a separate app.
Upload what you recorded elsewhere
Drop an MP3, M4A or WAV of up to 800 MB onto the visit's Recordings. It's transcribed and used exactly like a live recording.
Notes in your own templates
Generate fills your practice's template, SOAP, DAP, BIRP or your own, from the transcript, intake and chart. Every later change is a suggestion you keep or discard.
A recording consent, ready
The consent library includes an AI Scribe and Ambient Recording Consent. Import it and attach it to a service, and it goes out when that visit is booked.
Ask about the conversation
On a visit, Ona Assistant has the transcript in context, so you can ask what the patient said about a symptom and check it against the record.
Export the transcript
Export the whole transcript when you need it outside Ona, not just the part you've scrolled to.
Recordings you control
Archive a recording out of the list and restore it later, or delete it permanently, which removes its audio and transcript.
FAQ
Ambient Scribe, answered.
Can I use Ona's AI scribe on telehealth visits?
Yes. Video visits in Ona have a recording setting that is on by default. Each participant's microphone is recorded on its own track and transcribed after the call. You can also upload audio recorded somewhere else.
Does Ona write the note automatically when the visit ends?
No. The transcript, Summary and suggested records update on their own, but the note is drafted when a clinician picks a template and chooses Generate. You decide which template is used and when.
How does the scribe tell clinician and patient apart?
For an in-person recording, Ona expects two speakers and labels them Clinician and Patient. On a video visit each participant's microphone is a separate track, so every turn belongs to whoever spoke. A third voice in the room may not be labelled correctly.
Does Ona ask the patient for consent to record?
Not inside the recording: there's no in-app consent banner. Practices handle it in intake. The consent library includes an AI Scribe and Ambient Recording Consent; attach it to a service and it goes out when that visit is booked.
What audio files can I upload?
MP3, M4A or WAV, up to 800 MB per file, one file at a time, on the visit the recording belongs to.
Which languages does transcription support?
English. Transcription and note drafting run in English today.
Does the AI scribe cost extra?
No. The ambient scribe is included on every plan. The separately priced Calls add-on is for phone calls, not visits.
Look at the patient, not the keyboard.
Book a demo and we'll record a short visit, then generate the note from its transcript.