Ambient Scribe

The visit writes its own note.

Record the conversation in the room or on a telehealth call — or upload audio after the fact. Ona diarises the transcript and drafts a structured note against your template, ready for you to review and sign.

  • Record or upload
  • Diarised transcript
  • Template placeholders
  • Edit before sign

The conversation already contains the note. With the patient's consent, Ona records the visit — in the room or on a telehealth call — and turns what was said into a structured draft before you've left the chair.

Don't want to record live? Upload the audio afterwards. Either way the transcript is diarised, mapped onto your template, and waiting for you to review and sign.

Every recording is diarised into timestamped speaker turns — clinician and patient, side by side.

01 · Why it matters

The note is a recording of a conversation you already had.

Re-typing a visit from memory is the slowest, least reliable part of the day. Ambient capture removes the reconstruction step entirely.

You zoom out of the conversation, reconstruct what was said, and translate it into clinical prose — usually hours later, usually after clinic. Every one of those steps is a chance to lose a detail or drift from what actually happened.

When the encounter is the source of truth, the reconstruction disappears. Ona keeps the conversation verbatim and does the structuring, so the note you sign is grounded in the visit — not in what you can remember of it three patients later.

02 · What you get

A scribe that listens, then drafts.

Record live or upload after

Start a consent-first recording in the room or on a telehealth call, or upload an MP3, M4A, or WAV you captured elsewhere. Both routes land in the same place.

Multi-speaker diarisation

Clinician and patient turns are separated and timestamped, so the transcript reads like the visit happened — interruptions, side-talk, and all.

Templates with placeholders

Notes generate against your own templates. Placeholder fields pull patient and consultation data — medications, allergies, history — into the right slots automatically.

Edit before sign, always

Every draft opens in a review state. Edit inline, accept it verbatim, or diff it against the transcript. Nothing reaches the chart until you sign.

Patient language, clinical prose

Transcribe the major languages a multilingual practice sees, and generate the note in a different language from the conversation — consult in Spanish, chart in English.

Private by default

Recordings are encrypted in transit and at rest in your dedicated tenant, playable only by users with chart access. We never train on your audio.
Templates use plain [placeholder] syntax — Ona fills each field from the chart, with a live example note beside the editor.

03 · From mic to chart

How a recording becomes a signed note.

  1. Capture the visit

    Tap record at the start of the consultation, or upload audio after the fact. The patient sees a banner explaining what's being recorded and can pause it at any time.
  2. Ona diarises the transcript

    Multi-speaker diarisation separates and timestamps each turn. Ambient noise, interruptions, real rooms — the model was built for them, not for podcast studios.
  3. A draft is generated against your template

    The transcript is mapped onto whichever template you chose. Placeholders pull patient and consultation data into the right fields, so the draft arrives already structured.
  4. Review, adjust, sign

    Accept the draft, edit inline, or diff it against the transcript. Co-signatures route automatically; a mistake is a one-keystroke rollback away.
The finished note arrives structured against your template — Past Medical History here — ready to review and sign.

I record the visit, we talk like humans, and the structured note is waiting when the door closes. I haven't taken charts home in a month.

Dr. Daniel ReyesFamily Medicine · Cedar Valley Clinic

04 · In practice

What this looks like on a real day.

In-room family medicine

A 15-minute visit, charted before the next knock.

Record the consult and keep eye contact the whole time. The SOAP draft is structured against your template before the patient is back in the waiting room.

Telehealth therapist

DAP notes drafted the moment the call ends.

Ambient audio from the video visit is diarised in place. The DAP draft is ready as the call drops — no re-listening, no after-hours catch-up.

Practice clearing a backlog

Yesterday's dictations, uploaded and structured.

Upload a batch of recorded or dictated visits. Each one comes back as a structured note against the right template, ready for the signing clinician.

Multilingual clinic

Consult in one language, chart in another.

The conversation happens in the patient's language; the note is generated in the language your records are kept in. Nothing is lost in the hand-off.

FAQ

Common questions from clinicians.

Is patient consent enough to record the visit?
Yes, when it's handled correctly. Ona shows a clear, per-visit consent banner the patient can see and pause. Consent language is configurable by jurisdiction, recorded with a timestamp, and stored alongside the recording and the note.
Where does the audio live, and who can hear it?
Recordings are encrypted in transit and at rest inside your dedicated tenant. Only users you've granted chart access can play them back. We never use your recordings to train models.
Can I upload audio recorded somewhere else?
Yes. Drop in an MP3, M4A, or WAV (up to 100MB) and Ona transcribes and drafts a note from it exactly like a live recording — useful for visits captured on another device or dictated after the fact.
How do template placeholders work?
Templates use plain [placeholder] syntax. When a note is generated, each placeholder is replaced with the relevant patient and consultation data — chief complaint, medications, allergies, assessment — so the structure stays consistent and the right fields fill themselves.
What if the visit is in another language?
Transcription handles the major languages you're likely to see in a multilingual practice, and the note can be generated in a different language from the conversation — consult in Spanish, chart in English.
Ready when you are

Stop charting after hours.

See the Ambient Scribe run against one of your own visit templates in a 15-minute demo.