Ordering labs through Fullscript
Order labs from the Fullscript catalog inside the patient chart, and open the results PDF when it comes back.
Fullscript's lab catalog includes both routine panels and specialty tests, such as DUTCH hormone testing. The order, and any payment for it, is handled in Fullscript. Ona keeps the order in the patient's Lab Orders list and links through to the results.
How do I connect Fullscript?
In the left sidebar, click Settings (at the bottom). In the settings menu, under Dispensary, click Fullscript. Use Settings (1) and Fullscript (2) in the screenshot to follow that path.
- Select Connect Fullscript and sign in to your Fullscript practitioner account.
The Connection Status card shows Connected (1) and, when available, the Practitioner ID. The same connection powers supplement recommendations. Reconnect Fullscript (2) opens the authorization again if the connection lapses. Disconnect Fullscript asks you to confirm, and Disconnect removes the practitioner connection until you connect again.
How do I place an order?
In the left sidebar, click Patients, then click the patient's name. In the patient sidebar, under Dispensary, click Lab Orders.
- Select Order labs → Order via Fullscript. If the menu shows Connect Fullscript instead, the practice isn't connected yet. On archived patients' charts, this action is blocked.
The Fullscript catalog opens in a full-screen sheet.
- Search the catalog, or narrow it with Company, Health category, Sample type, Category, Favorites and Specialty tests.
- Select Add to order next to each test. The price is shown on each row.
- Select Review draft to check the plan, then activate it in Fullscript.
Once the plan is activated, Ona syncs it, and the order appears in Lab Orders labelled Fullscript. If it doesn't show up straight away, use the refresh button, or Full sync with Fullscript, in the Lab Orders header. On archived patients' charts, the Lab Orders panel also blocks Review in Fullscript.
Unordered recommendations
If you recommended labs in Fullscript, but the patient hasn't ordered them yet, a banner on Lab Orders shows how many are outstanding. Review in Fullscript opens them. On archived patients' charts, this action is blocked.
Statuses and results
In the left sidebar, click Patients, then click the patient's name, then click Lab Orders under Dispensary in the patient sidebar to review Fullscript order statuses and results. Fullscript orders show their current order status until results are attached. Orders with an aggregated result show Final or Pending. Use Report status (1) to read the order's status, and use Trends (2) to see the section for recent analyte results.
When a results PDF is available, open it from the order. The results PDF opens in a dialog with Download.
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