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Scheduling & visits

Calendars, booking, visits, and telehealth.

5 articles

Setting up your calendar and availabilitySet weekly availability, split shifts, and date overrides — and understand the three layers of rules that decide which slots patients can book.3 min read

Booking an appointment for a patientBook from the calendar or the visits list — two entry points into the same Create New Visit flow, because in Ona the visit is the appointment.3 min read

Creating and running a visitCreate a visit, attach services, interviews, and consents, and work the visit workspace from scheduled through completed.5 min read

Running telehealth visitsRun video-call visits: separate join links for clinician and patient, identical charting and billing, and the place-of-service code that matters.3 min read

Setting up your website and online bookingTurn on your public welcome page and booking pages so patients schedule themselves — and see which settings they pull from.3 min read

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