Using tasks

The shared to-do board for everything that is not a visit — follow-ups, chasing forms, onboarding steps — assigned and tracked.

Practice management2 min readUpdated

Tasks are the shared to-do board for your practice. Anything that needs doing but isn't a visit — following up on a result, chasing a form, onboarding steps — lives here so it doesn't live in someone's head.

The Tasks board

Go to Tasks in the left sidebar — "manage and track your team's work".

1Tasks in the sidebar2Search and filters3Reminders4Columns5A task card

Tasks are a kanban board with five columns, each showing a count:

  • Backlog — captured, not yet scheduled.
  • Todo — ready to start.
  • In Progress — being worked on.
  • Done — finished.
  • Cancelled — dropped.

Drag a card between columns as work moves. The + on each column header adds a task straight into that column.

Cards

Each card shows a title, a tag (e.g. Getting Started, Explore), a date, and the assignee's initials. The seeded workspace uses tasks as an onboarding checklist — "Set your availability", "Invite your team", "Configure your services" — which doubles as a tour of the setup steps.

Filtering and reminders

Above the board:

  • Search tasks — find by title.
  • All Members — filter to one person's tasks.
  • All Tags — filter by tag.
  • Manage — manage the tag set.
  • Reminders — set reminders so time-sensitive tasks resurface.

On a shared board, tags and assignees are what keep it usable as it grows. A board where every card is untagged and unassigned becomes noise; filtering only helps if the cards carry the labels to filter on.

Tasks elsewhere in Ona

Tasks also attach to a patient — the patient record has its own Tasks section under the sidebar, for work tied to that specific person. The board here is the practice-wide view; the patient record view is scoped to one patient.

Related guides

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